I have a Nextbox HD PVR 4K box that I own. I am trying to sell it. A buyer called Rogers, provided the serial number to confirm that the box was free and clear (which they confirmed). But Rogers told the person that the box was not 4K, that it was a regular HD PVR. I believe Rogers has it listed that way because they gave me the upgraded box even though I ordered a regular HD PVR. Is there a way for me to have this resolved (I lost the buyer)?
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