Creating this thread so we can separate any discussion about alternate methods of connectivity 
(if at all possible still, etc)

- Bridge Mode - is it capable of connecting the boxes to your own modem

- Wired connection

- How to connect these boxes in those methods.

*Edited Labels*

Creating this as a visual guide of most of the screens, Menus, etc.

Hardware:
The box model is Xi6A / AX061AEI
One power (5v, 3A USBC) One HDMI, power light, and thats it.

Status screen:

Quick Record by Record Button:

Pressing Right on the Arrow Pad:
Brings up a mini guide of whats on the channels right now.  Can go to a specific number, etc.

Pressing the A button:
Troubleshooting menu

Pressing the B button:
Quick access to the accessibility options like CC, etc.

***Added Labels***

I recently had the 4K PVR (Nextbox 3 terminal) installed at my home, along with 2 accompanying HD Terminals for whole home PVR.  I like to have CC on my TVs.  When I watch a recorded show on the main PVR terminal, I have no issues - I can forward with the page up/down function (3 minutes), or use the skip back button (10 seconds back), to skip commercials or get to where I want to be in the show, and the CC will stay on.  However, if I am watching a recorded show on one of my other terminals, I can't do this.  If I use the page up or skip back function, the CC turns off and I have to press INFO to get the CC back on - frustrating. If I use the "regular" fast forward or rewind functions, this doesn't occur.

Can someone else confirm this bug?  Is this a known bug?  If so (or if not), can Tech Support look into it and see why this happens and what update needs to be done to fix it?

***EDITED LABELS***

Ring of Honor XLI: Young Bucks vs. American Wolves

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers July 1st

This incredible sequel features some of the greatest matches in Ring of Honor history!

Forrest Shaw: Poor Decisions

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiers July 1st

Described by Jim Jefferies as "F@#!%ing Hilarious" and by Bill Burr as "One of my favorites to watch," this former marine biologist-turned-comedian is great at pointing out the shortcomings of our species.

Mike Birbiglia: My Girlfriend's Boyfriend

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiers July 1st

Mike Birbiglia shares a lifetime of romantic blunders and misunderstandings. On this journey, Birbiglia struggles to find reason in an area where it may be impossible to find: love.

Owen Benjamin: Huge Pianist

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiers July 1st

Owen Benjamin is a very tall piano player. He is a huge pianist. In this hour performance, he will make you laugh and hopefully not cry. Love, life, dogs, and Coldplay. Enjoy!

Wrestling's Bloodiest Wars: Hit Squad

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers July 1st

This crew of assassins hire out to the highest bidder and spill blood in all quarters.

Women's Extreme Wrestling: Hit Crew

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers July 1st

These hot but dangerous girl assassins are nothing more than a criminal "Hit Crew".

Street Battle: Chicks vs Guys

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers July 1st

No quarter asked or given in this battle of the sexes with no holds barred.

Ring of Honor XL: Nakamura vs ACH

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiered June 2nd

Ring of Honor truly creates excellence with the best wrestling and hottest stars on the planet! Featuring Shinsuke Nakamura, ACH, Jay Lethal, Kenny Omega, Austin Aries, Davey Richards and more. 

Ian Bagg: Conversations

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiered June 2nd

The native Canadian comedian, Ian Bagg, brings his sharp, biting wit to The Improv in Irvine, CA to explore such topics as immigration, transgender bathrooms and women's obsession with yoga pants.

Andrew Santino: Homefield Advantage

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiered June 2nd

Andrew Santino touches on everything from growing up thinking he was black, his disgust with bachelorette parties, his bout with severe acne and his envy of male porn stars.

How do I hook up my pvr + vcr + dvd players to my sony flatscreen t v -any help appreciated London-Ontario

*Edited Labels*

Hi, Just wondering if anyone has recently switched from Bell Fibe to the new Ignite TV? If so would you please let me  know how the following compares:

1) Picture quality 

2) Internet 

3) Ease of use

4) Price

I currently have 1gb Rogers internet and a 4k TV with Netflix, Crave, and Amazon.  (Wish there were a Canadian Hulu Plus and a Netflix type app for sports!) I am considering getting back into cable and I was curious how the 2 compared.   Thanks!

***Edited Labels***

Got a huge chuckle out of the info for The Avengers on channel 50 tonight.   Someone can't tell the difference between a slightly camp British Mod era (60s) spy series on ITV and the current Marvel Comics superhero series.    ROFLOL and thank you.   

Hi,

My family's used Roger's since early 1970's. I have had ongoing issues since 2013. (Mostly cable). I was getting Promos which was the only reason I stayed (although Bell wasn't improving - home phone.)

I have (had) VIP package with several theme packs but promos ran out last week.

I was "sold" the "Premier" which I was told had everything I had, but was cheaper. I compared yesterday and 300+ channels VS. 170+ channels; MOST of the ones I (and others) watch were excluded. I also was told that there could be NO PROMOS with the VIP anymore. Can they do that?

It's MUCH cheaper for Rogers, a bit for me, but since I and others here USE TV 24 hours a day, we wanted the extra channels but cannot afford the having no VIP promos.

Anyone have any advice? Try Bell?

Rogers used to be for the customer but within last year has become rude, to get techs is DAYS waiting, most are not good one destructive and incompetent. Anyone else notice this?

Overall service has been horrible for all 3 I have: home phone, internet and cable.

***Edited Labels***

Event orderable via your remote A la Carte for $54.99 HD|SD or via the WWE Network for $12.99 per/month and get:

• All 12 live WWE pay-per-view events - including Royal Rumble, WrestleMania, SummerSlam and Survivor Series.
• All day scheduled and live programming - Plus, hours and hours of on-demand content!
• Hours of classic WWE, AWA, WCW, ECW content on linear & On-demand channels.
• Ground breaking original series - See new episodes of The Monday Night War, WWE Countdown and more!
• Live in-ring action, reality shows and documentaries - Catch up on every match on WWE NXT, WWE Main Event and WWE Superstars!

Access to online viewing through the WWE portal free with subscription.

I have 2 devices that are set up for the Whole Home PVR:  Netbox 3.0 PVR and 4K Box.  I have had at least 3 service calls in the last 8 months as the connection between both devices gets disconnected.  The light on the 4K box go on and off and I cannot access the PVR.  About a month ago, I had our main buried cable replaced and the units were working fine.  Now they are disconnected with the lights flickering.

The support guys at Rogers tried to reset the boxes and went through the rigamarole of unplugging/replug to no avail.  They suggested another tech visit which I am not really keen on as it just wastes my day and the reliability is pretty bad.  Heck, even the techs that have come to my place say that it can be a pain to configure.

Why is Rogers selling this feature to customers if this is so problematic?  Am I the only person who is having this issue or this a wider problem that Rogers wants to keep quiet on.

What is needed to have this working properly?

Thanks

 ***Edited Labels***

Let me preface this that I was tired of calling in all these issues so I switch to twitter support. After a few months of it they suggested I post here because the Product Manager for Rogers Anyplace TV does monitor these forums and will likely see it. The sad part of this post is that I am willing to bet the product manager on Rogers Anyplace TV will think its mean. This is just the state of the current design of this service and why it will never survive.

The two biggest problems Rogers Anyplace TV has right now is content delivery errors and login session timers. Ill start with these because its amazing any product is in production with these kind of issues.

Login Sessions: As it stands right now Rogers Anyplace TV regularly makes you log back into the site after a period of time. This is fine if it would let you know this is the case. Instead you can spend 20-30 minutes looking through movies and even try to play a movie without any clue your session has expired. Most services (99% of the internet) check your session on every page load allowing you to log back in asap. This is also a problem since Rogers Anyplace TV does not track what page you were on before you had to log back in so you end up at the /live/ page again. Worse then that is when you play a movie and your session times out mid way through... or like 30 minutes from the end. What happens in that case you end up with the video stopping and an error code asking you to refresh your browser. You do so and have to log back in again. Since you were logged out while watching the movie Rogers Anyplace TV does not reliably capture the location in the movie you were at and forces you to restart. This wouldnt be a major of an issue except the Product Manager in charge of Rogers Anyplace TV decided it was more important to remove the fast forward feature so people wont skip ads (which dont even play most of the time) so you are stuck watching the first hour plus again... or switch to netflix a functional service. The thing that really gets me is that Rogers Anyplace TV already gets the run time of the video the description so it would seem like common sense to extend the login session by at minimum the same amount. 

Content Delivery: This is one of the major activity Rogers has done since the company was founded. You would thing out of everything no matter what this would work smoothly. The problem here is that Rogers fails to specify the right segment to load or their dns fails a lookup and the segment times out. If neither of those happens you get a 504... Watching live from the website is impossible because the segments are served so slowly. Even on a Rogers owned channel the best speed Rogers can serve the video is 17.3 kb in ~2.5 seconds... 

Some basic UI issues;
Clicking the log in button twice... Not sure why someone was paid to write some javascript which forces users to click once to focus the element then a second time to submit the form. Seems like a waste of customers time and a waste of money.

New badges stays up even after you watch it making it irrelevant and broken. Probably difficult to fix without addressing the sessions issues and ensuring data is being recorded. 

Lack of scaling and poor choice in button sizes. To select a movie instead of clicking anywhere on the film or television show thumbnail the Product Manager decided it would be best to click a small icon in the middle of the image which completely disappears at 4k. 

Looking at new content on Rogers Anyplace TV is the worst. If you see a movie or tv show that you know nothing about then you have to click onto the detailed description page which doesnt have very relevant information. Then if you wish to return to your spot in the list of content you were scrolling through you have to click the back button. Because Rogers Anyplace TV does not track how many times you've scrolled down loading additional videos you are at the top of the list again and forced to scroll past all the content you've already passed up. Anyone that uses online streaming services understands these basic quality of life features that are required at launch. Speaking of that you have to load an entirely new page just to view the description is poor design in the modern websockets era where entire page reloads are only done by those who arent keeping up with the technology. This also generates an issue with the size of the page in general. All the bouncing around from content while trying to find something to watch continuously adds div tags instead of over writing them . Again scaling is a problem here where at 1080p you can see 3 rows of titles on your browser page at 4k this increase to 5 (obviously making each thumbnail, text, button smaller). 

The video player itself has been a standard established by youtube since 2005. The Product Manager decide to go a different path then the standard Roger's customers are used to for over 10 years and make a player less functional then any other. Above I mentioned the priority of forced ad delivery taking priority over viewing experience (more important that you watch the ad then making the platform easy to use or user friendly). This happens again with the most basic of features play/pause. Historically the standard has always been you can click anywhere on the div (the player) to play/pause your video and not have to quickly move your mouse to the small button in the corner (which is microscopic on 4K). This is an established practice with no logical reason to deviate. Forcing the customer to click the button does not add to the viewing experience in any way. It does not make the process of pausing the content faster or easier. It only result in the customer having to rewind because they could not pause the video fast enough when they were interrupted by a phone call or something similar. Also the lesser known but still common for over 10 years is the use of the spacebar to play or pause the video. Again this is something that anyone designing a service like this would know if they actually watched videos online.

Honestly writing all this out just makes me wonder why bother... sooner or later the CRTC will let other companies in and I wont have to do this kind of thing anymore. What is really disappointing is that this is the second iteration of Rogers Anyplace TV. Looking past the issues of the first version like the only sign in point in Rogers system that did not use TLS, the most basic features are still done poorly. How much money was spent to design this service twice? If it was done poorly once, ok its a learning experience, twice, its a systemic problem with the top of the design team. I mean Rogers knows how much of the cable bandwidth is taken up by traditional digital channels compared to a streaming service, yet the dont seem to be taking the future of their company very seriously.

Alright everyone! The time has come, Product Managers  and  are here in the Community to answer all your questions about Ignite TV.

They will be answering all your questions on a first come - first serve basis. So please allow time for both RogersJose and RogersMichelle to reply to you. We will answer all questions and no one will be left out.

Remember, you must be a registered user to post a question. Not registered? Click here to sign up.

RogersRoland

Alright everyone! The time has come, Product Managers  and  are here in the Community to answer all your questions about Ignite TV.

They will be answering all your questions on a first come - first serve basis. So please allow time for both RogersJose and RogersMichelle to reply to you. We will answer all questions and no one will be left out.

Remember, you must be a registered user to post a question. Not registered? Click here to sign up.

RogersRoland

Ring of Honor XLII: Joe/Styles vs. The Addiction

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers August 4th

Ring of Honor truly creates excellence with the best wrestling and hottest stars on the planet! Featuring Shinsuke Nakamura, ACH, Jay Lethal, Kenny Omega, Austin Aries, Davey Richards and more.

Death By Metal

CH: 348 HD or 350 SD

$6.99 HD/SD

Premiers August 4th

This documentary joins reissues, partial reunion tours, and an international reawakening as part of a decade-long ascent for DEATH to its proper place of high dominion. The legend itself becomes an eternal encore.

Kevin Hart Presents: Plastic Cup Boyz

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiers August 4th

Led by Kevin Hart, The Plastic Cup Boyz are stepping into the spotlight with their stand-up and sketches. Joey Wells, Will "Spank" Horton, and Na'im Lynn take the stage in this comedy special.

Doug Stanhope: Comedians’

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiers  August 4th

Andrew Santino touches on everything from growing up thinking he was black, his disgust with bachelorette parties, his bout with severe acne and his envy of male porn stars.

Jimmy Dore: Sentenced to Live

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiers  August 4th

Comedian and author, Jimmy Dore has been Sentenced To Live. His outrageous political humor promises to make you think, while you laugh. From the President, to the media, to his dog - he covers it all.

Wrestling's Bloodiest Wars: Mob Hit

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers August 4th

The mob has hit the wrestling ring - crime families are hijacking the arenas and making people pay for their past crimes.

Women's Extreme Wrestling: Execution

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers August 4th

These female destroyers not only beat their opponents in and out of the ring. They perform an inhuman "execution.

Train Wreck: Crazed Cat Fight

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers August 4th

You can't call them females - their battle style just qualifies them as dangerous assassins.

Female Wrestling's Most Violent Brawls 56

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers August 4th

These female ring offenders are just about inflicting pain.

Female Wrestling's Most Violent Brawls 57

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiers August 4th

These ring chicks get off hurting people and laughing about it.

NPC Women's Bodybuilding Championships

CH: 348 HD or 350 SD

$6.99 HD/SD

Premiers August 9th

Highest ranking NPC sanctioning body event. Winners gain Pro IFBB status and compete on the International Grand Prix tour for cash. Divisions include: bikini, physique, figure, bodybuilding.

Ring of Honor XLI: Young Bucks vs. American Wolves

CH: 348 HD or 350 SD

$10.99 HD/SD

Premiered July 1st

This incredible sequel features some of the greatest matches in Ring of Honor history!

Forrest Shaw: Poor Decisions

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiered July 1st

Described by Jim Jefferies as "F@#!%ing Hilarious" and by Bill Burr as "One of my favorites to watch," this former marine biologist-turned-comedian is great at pointing out the shortcomings of our species.

Mike Birbiglia: My Girlfriend's Boyfriend

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiered July 1st

Mike Birbiglia shares a lifetime of romantic blunders and misunderstandings. On this journey, Birbiglia struggles to find reason in an area where it may be impossible to find: love.

Owen Benjamin: Huge Pianist

CH: 348 HD or 350 SD

$5.99 HD/SD

Premiered July 1st

Owen Benjamin is a very tall piano player. He is a huge pianist. In this hour performance, he will make you laugh and hopefully not cry. Love, life, dogs, and Coldplay. Enjoy!

Event orderable via your remote A la Carte for $54.99 HD|SD or via the WWE Network for $12.99 per/month and get:

• All 12 live WWE pay-per-view events - including Royal Rumble, WrestleMania, SummerSlam and Survivor Series.
• All day scheduled and live programming - Plus, hours and hours of on-demand content!
• Hours of classic WWE, AWA, WCW, ECW content on linear & On-demand channels.
• Ground breaking original series - See new episodes of The Monday Night War, WWE Countdown and more!
• Live in-ring action, reality shows and documentaries - Catch up on every match on WWE NXT, WWE Main Event and WWE Superstars!

Access to online viewing through the WWE portal free with subscription.

Was flipping through channels and noticed RT news is nolonger available.  I get a message saying I have to order it.  When and why did this happen?  Feels like I'm paying more for less.  I guess it would be more accurate to say I'm paying the same for less.  Downsizing.  Is this the beginning of a trend? 

I also noticed I got something called CGTN which looks like Chinese CNN in english (ala RT news).   Is this a foreign news swap?

Cheers

***Added Labels***

On going issue for years... Rogers will skip posting a weeks worth of shows or mistakenly duplicate the previous weeks shows...

Since I've been complaining about this for years its getting too tedious to post specific show titles when the problem appear to be across all shows. If you look at "Featured" shows click anything... first on the list is killing eve... missing last weeks episode has ep 1, 2, 4. (This is a test if your tech support is awful they will only fix this one show and ill post a long list of how many they missed)

It should be obvious as Rogers is a content delivery service the first thing they should get right is actually delivering the content.

RogerCorey this isnt spam this is still broken. Rogers Anyplace TV is still missing episodes from most of their "featured" shows where they have episodes 1,2 and 4. Marking this report as spam does not help fix the issue.